At Pinch Point Communications, our recent and current clients include several NHS organisations, police
forces, a global energy provider, a small family business, fire services, leading independent schools,
universities, regulatory organisations, solicitors, management consultancies, and a family of luxury hotels.

"Pinch Point Communications provided professional, insightful advice for an NHS Trust I was working alongside as Improvement Director. PPC introduced a new staff magazine, managed the publication of a challenging report and assisted in the recruitment of a permanent Director of Communications. Sarah’s personal commitment of high professional standards in PR and communications, means I won’t hesitate to work with her and her team again."

Improvement Director

"PPC undertook a full review of our internal and external communication activities. It gave us the evidence, reassurance and challenge to change the way we communicated and engaged."

Leading independent boarding school

"PPC has developed a full media training and market segmentation and communications content development programme to support a professional development programme for senior partners."

accountancy firm

"PPC provided a guiding hand, in partnership with our employment lawyers, on the handling of a sensitive employee issue. Pinch Point Communications researched and prepared a full pack of resources, including lines to take, social media and mainstream media responses, employee correspondence and recommendations for future-proofing our organisation."

NHS national organisation

"Pinch Point Communications helped our bakery business communicate with staff and deal with press interest following the owner’s decision to put the company into administration. They were so helpful. For a small business to get such expert help at such a crucial time was fantastic."

Bakery business

"PPC came in and provided some media training alongside message development for dealing with a complex patient safety issue arising from the technical malfunction of a piece of operating theatre equipment. I felt reassured, confident and able to deliver the key patient reassurance that was needed."

Major NHS Trust

"PPC completed a full stakeholder perception survey for us. The report gave our incoming chair and CEO a mandate to make change and improve our stakeholder relationships."

High-profile NHS Trust

"It has been a real pleasure to work with Pinch Point on what has been a very complex and sensitive issue. They are all operating right at the top of their game."

Local Authority

"The professionalism of the PPC team makes working with them a joy. They have a breadth of skills that they used effectively to address issues across the organisation, comfortably working with different staff groups. This has ranged from media training to developing a communication strategy, as well as assisting in managing external relationships ensuring strong comms from Board to ward. Their breadth of skills is underpinned by a clear understanding of the political, national and local context that the organisation functions within. This always ensured the right amount of challenge in preparation of any communications issued."


"Pinch Point organised a business continuity planning workshop for us and prepared communications materials to help us deal with a range of possible scenarios all with the potential to interrupt or damage business delivery and impact on customer satisfaction. It has helped us cope during COVID-19."

Luxury hotel group

"I have worked with Sarah as a client, and now on the other side of the fence as a consultant to our agency. Her clarity of thought, insight and ability to grasp complex information has been invaluable to us. She remains on our list of go-to people."

3Monkeys Zeno

"PPC provided media training as well as training some of our clinicians for public meetings. Their research and planning was very thorough, enabling our senior clinicians and executive team to benefit enormously from their expertise. We would definitely recommend them, and indeed call on them again."