We take our responsibilities to clients, colleagues and suppliers seriously.
We want you to know what we stand for and how we like to work.
In addition to our own code, our MD was President of the CIPR in 2015 and is an elected Fellow; we are all bound by the its Code of Conduct:
A signed purchase order or PO number is required before work can start; or a written agreement must be received from the client.
Our fees do not include VAT or expenses. VAT is charged at 20%. Mileage is charged @45p/mile, or standard train fare; hotels with prior written agreement.
Our payment terms are 14 days from invoice date, late payment will incur late payment fees, unless alternative written terms are agreed in advance.
Pinch Point Communications reserves the right to submit interim invoices, upon agreement.
Invoices to be paid via BACS transfer, unless alternative arrangements are agreed in advance.
If a client terminates or suspends the project, the hours worked will still be payable, including any expenses incurred.
Any creep, additional hours, scope of work etc., will be chargeable. No additional work will be undertaken without a commitment to additional costs.
Unless stated to the contrary, the client agrees to be listed on our website.
This website is operated by Pinch Point Communications. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy carefully because it contains information about how and why we may collect, store and use any personal information you share with us.
Our website allows you to communicate with us using an online form, and we will respond using the detail supplied. The email response or confirmation may include your personal information. We cannot guarantee that our emails to you will be secure from unauthorised interception.
This site contains links to other sites that provide information that we consider to be interesting.
Pinch Point Communications is not responsible for the privacy practices or the content of such sites.
If you contact us via the online form, we may send you information about our services from time to time. Such information could be provided by email, post or via a telephone call.
Any information you provide will be held securely and in accordance with the Data Protection Act 1998.