NHS

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Why truth is less damaging to reputation than obfuscation and denial

Following the recent news about the Lucy Letby case there has been much talk about ‘reputation management’. Sarah Pinch, managing director of Pinch Point Communications, and Magnus Carter, non-executive director, discuss what this phrase...

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For every story about delays, waiting times and problems with the NHS there are thousands more that never get told.

These stories occur every minute of every day, every day of the week and every week of the year. These are the stories about successful operations, lives saved, babies delivered, and recoveries against the odds from accidents and illnesses. Rarely do they make headline news but they do get reported....

12 Diverse Days of Christmas #9

I am delighted to feature Seema Srivastava, who is an NHS hospital medical consultant in a senior leadership role which focuses on improving quality and safety. She is also a great friend, a terrific...

On the Eleventh Day of Christmas: Compassion

Today our blog is written by someone who gave me such a lot of support when I joined NHS communications, some ten years ago.  The Foundation Trust Network, as it was then (now NHS...

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